It means finding reliable manufacturers or suppliers who can make or supply your product at the right quality and cost.
We save you time, avoid scams, handle factory communication, and ensure better pricing and quality.
Just fill out our form with your product details or supplier link. We'll take care of the rest.
It depends on the product and supplier. We always try to arrange the lowest MOQ that suits your needs.
We help you find suppliers, check their reliability, manage production, inspect quality, and arrange shipping. We also support customers who already have a supplier.
Yes. If you already found a supplier, we can help with communication, sample requests, quality checks, and logistics.
With the Pro Plan, you purchase directly through our trusted supplier network in China. We personally verify product quality and provide compensation if any quality issues arise offering you full peace of mind.
With the Basic Plan, you continue using your own supplier(s). We step in to help negotiate and resolve any product issues, but any final loss or defect-related risk remains your responsibility or that of your supplier.
Yes, absolutely. If you're sourcing multiple products, use the Basic Plan for products from your own suppliers, and the Pro Plan for products you source through our verified China Bex Direct supplier network. Each order can follow its own plan based on your needs.
In most cases, we don’t disclose supplier details under the Pro Plan. However, we’re happy to support you with on-site factory visits or inspections if needed so you can stay confident in the sourcing process without compromising supplier protection.
Yes, we work with a wide range of products. If something is outside our scope, we'll let you know before starting.
Finding new suppliers is free. For supplier management, we charge a 5% fee or a minimum of £80.
Yes. Many clients choose us after comparing pricing and service.
Most suppliers require a 30% deposit and the remaining 70% before shipping. We'll guide you through it.
We accept bank transfers, Wise, and other secure methods.
Yes. We can help arrange samples before production begins.
We inspect goods at our warehouse and provide photos or videos before shipping.
We work with the supplier to fix any issues before shipping. If something goes wrong, we’ll help resolve it.
Yes, if the supplier offers customization, we’ll check what's possible and let you know the cost.
Air shipping usually takes 7 to 12 days. Sea shipping takes 25 to 45 days depending on your location.
Yes. We offer full door-to-door shipping including customs clearance if needed.
We operate from China, near major suppliers and ports for faster handling.
Yes. We keep you informed at every stage including sourcing, sampling, production, and shipping.
You can reach us by email or WhatsApp. Our UK support team is always ready to help.
Yes. We’re happy to sign a non-disclosure agreement to protect your ideas or product information.
Yes. We support both one-time and ongoing projects.
Yes. We help online sellers and growing brands find the right suppliers.
You can contact us anytime or visit our Help Center for more answers.
